WD Elements Drive 2 TB: WD Elements Drive 4 TB: 10% OFF COOL 'INTO THE AM' T-SHIRTS & APPARELClick here fo. After plugging in the device, go to device manager (In run type 'devmgmt.msc') In Device manager go to 'Universal serial bus controllers' It should list the storage devices that you have connected to your PC. Right click and then click 'Uninstall. Remove the USB drive and restart your system. Try connecting the device again.
My WD My Passport Ultra 1 TB fell from about a height of 3-4 feet and since then my MacBook is not able to detect it or any data of the drive. Also when I go to disk utility, the drive shows ‘not mounted’, and even after trying to mount it by clicking the ‘mount’ button it is not getting mounted. Brand new Latitude 5400.Win 10 WD Passport is also new. Recognized in other PCs. Cannot find in device manager or disk management. I am out of ideas.
'I have a WD My Passport external which is not recognized on Mac, but I have stored many files on this external HDD. So can anybody tell me how to recover data from an unreadable external hard drive for Mac? I have some important excel files on this external, so I would appreciate it very much if anybody can recommend useful excel recovery software.'
WD My Passport external hard drive is able to work on Mac and Windows PC for data transferring or backup. If a WD My Passport external hard drive is not recognized by Mac OS, you had better make it clear if the problem is caused by external HDD error or Mac OS crash.
Windows? -> [5 fixes] how to fix wd usb disk not showing up on Windows 10
Here are 4 fixes for you on MAC for fixing the wd disk not showing up problem.
#1 - Try it on another mac machine
You can connect the WD My Passport to another computer to see if it can work normally. Once you are sure that the WD My Passport is corrupted and becomes inaccessible, you had better stop performing any further data writing to this external.
#2 - Recovering files from WD My Passport that Is Not Readable on Mac
My Passport For Mac 2tb
For an unreadable external hard drive data recovery, you need to rely on a professional data recovery program. Free mac data recovery tool such as Lazesoft Data Recovery for mac is a good solution for data recovery from any storage media including WD My Passport when it is not detected by Mac OS or other PC.
Also read: 5 free file recovery software for mac
Option: Recovering data from wd external hard disk with free data recovery software on Windows 10 - iCare Data Recovery Free.
#3 - Fix WD My Passport Not Showing UP on MAC with Disk Utility
Also read: 5 free ways to repair usb disk on mac
#4 - Check Finder preference
Check wether the disk is selected under finder preference under General, and Sidebar.
Also read: 5 free ways to repair usb disk on mac
Possible Reasons Why WD My Passport Does Not Work on Mac
Everybody knows that the most important thing is to restore all lost data when a WD My Passport drive is not recognized on Mac, but many people still like to know the reasons why an external hard drive stops working on Mac. Here are some possible reasons:
- WD My Passport external contains too many bad sectors
- The WD My Passport is infected with virus or Trojan
- WD My Passport portable HDD file system is corrupted
- WD my passport external hard disk is formatted wrong or needs updated drivers
- More other reasons
Solution When WD My Passport Is Not Recognized due to Incompatibility issue
An external hard drive might not show up on a computer when it is formatted improperly. As you know, when you buy a new external hard drive, it usually has FAT32 or NTFS file system. Both of file systems are able to be recognized by Windows OS, but it might become unreadable when you plug an external hard drive that has FAT32 or NTFS file system to a Mac computer. Therefore, if a WD my passport external hard drive is not recognized by Mac OS, but it is able to be compatible with Windows OS, you only need to format it to HFS+ file system which is able to be recognized by Mac OS.
WD My Passport Does Not Show up due to Virus Attack
As mentioned above, an external hard drive must be formatted properly so that it can be detected by Windows or Mac OS. However, sometimes, virus infection might corrupt the file system of WD my passport external hard drive and make it not show up when you connect the external to your computer. In this situation, you can recover all inaccessible data at first and then you can run antivirus software to scan the external hard drive and finally format the external into proper format.
WD My Passport External Is Recognized on Mac but becomes Inaccessible
Another situation is that the WD my passport portable hard drive can show up on Mac OS when you plug it to your computer, but the problem is that you are unable to access any data stored on this disk. In this situation, you can also check whether the external hard drive file system is compatible with Mac OS. If WD my passport external HDD has unknown file system, you can use iCare Data Recovery to recover files from inaccessible drive and then try to format the WD my passport external hard drive to HFS+ file system. If you want to use your external hard drive in Windows PC, you can connect it to a Windows PC and format RAW to NTFS file system.
It does not matter why a WD My Passport external HDD is not recognized, you have chance to recover files from WD portable hard drive which is not detecting as long as it is not physically damaged or overwritten.
Last updated on Aug 30, 2021
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Last updated on Aug 30, 2021
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